FAQ’s

What payment methods do you accept?
PayPal, Visa, ApplePay, GooglePay, ShopPay, American Express, Mastercard
When will I receive my order?
Due to COVID shipping takes 3-5 business days , processing takes 1-3 days.
Can I do express shipping?
No, but will be coming soon! We only offering standard shipment at the moment.
What do I do if I never received my order or a defective order?
Email us your name and order number to Kayzcollectionzz@gmail.com
Can the jewelry get wet?
I do not recommend your jewelry getting wet.
What type of business is Kayz Collectionzz?
Kayz Collectionzz is a black owned business
How to customize my order (hats)?
At checkout there is a section that you can put the info.
How do I place a order for your sweets & treats?
You can DM ( Direct Message ) me on either social media platforms Facebook or Instagram @Kayzcollectionzz your order or inquiries.
Do you offer online delivery for your sweets & treats ?
As of now we’re working on having a online delivery option for our sweets & treats but as of now we do not offer online delivery for the sweets & treats.